Who We Serve

Skilled Nursing Facilities (SNFs)

Who they are

24‑hour care centers (often nursing homes or rehab centers) providing medical and nursing services to residents with high acuity or complex health needs.

How we help

We act as a full‑service pharmacy partner to skilled nursing facilities. Our team ensures prompt dispensing of new orders, IV medications, and controlled substances with strict adherence to regulatory requirements.

We provide monthly medication regimen reviews by a consultant pharmacist to meet state and federal guidelines, helping improve outcomes and survey readiness.

With daily deliveries, emergency on‑call service, and formulary management, we help SNFs maintain seamless care and reduce hospital readmissions. Our accurate dispensing and compliance packaging streamline the med pass, easing the burden on nursing staff.

Assisted Living Facilities (ALFs)

Who they are

Residential communities for seniors who need assistance with daily living and medications but do not require full nursing care.

How we help

We support assisted living communities by simplifying medication administration and providing extra oversight. Our multi-dose packaging and clearly labeled blister packs make it easy for caregiving staff to administer medications and track compliance. We coordinate refills and deliveries so that residents always have their medications on schedule.

Our pharmacists are available to answer questions about medications, dosing, and potential side effects, which is reassuring for both staff and families. By focusing on medication adherence and safety, we enable assisted living staff to devote more time to personal care of residents. We also offer flu shot clinics and vaccine services as needed to keep residents healthy

Intellectual & Developmental Disability (IDD)

Facilities and Group Homes

Who they are

Group homes or specialized residential programs for individuals with intellectual and developmental disabilities, who may require support with medications and health management.

How we help

Outlook Pharmacy Services is experienced in servicing IDD providers, including group homes and day programs. We understand the unique medication needs and consistency of routine required in these settings. Our pharmacy provides specialized packaging (such as weekly planners or multi-dose packs) that caregivers can easily use to administer and document medications for each individual. We work closely with support staff to ensure medication schedules are clearly understood and followed. Our team can accommodate individualized dosing times and formulations (including liquid medications or injectables) often needed for this population. We are also attentive to behavioral health medications and coordinating refills with multiple prescribers. With reliable delivery and compassionate service, we help IDD facility staff keep their focus on caring for residents rather than managing medication logistics.

Behavioral Health & Rehabilitation Facilities

Who they are

Inpatient or residential treatment centers for mental health, substance abuse, or physical rehabilitation, where patients may have complex medication regimens during their stay.

How we help

We provide specialized pharmacy support for behavioral health centers and rehab facilities. Our pharmacists are knowledgeable about psychotropic medications, addiction treatment meds (such as MAT therapies), and other specialized drug regimens. We ensure accurate, timely dispensing of each patient’s medications throughout their treatment program. For rehab centers, we manage short-term medication dispensing and can adapt to rapid census changes as patients are admitted and discharged.

We offer unit-dose packaging for safe administration in institutional settings and can adjust medication

quantities for shorter lengths of stay. Our team also assists with prior authorizations and insurance

coordination, which is especially helpful for uncommon or high-cost therapies. By partnering with Outlook,

behavioral health and rehab facilities can count on a pharmacy that understands their critical role in patient

stabilization and recovery.

Personal Care Homes

Who they are

Residential homes or assisted-living-like facilities that provide room, board, and assistance with daily living and medications, often for seniors or adults who need some support but not medical nursing care.

How we help

We support personal care homes by simplifying medication management for administrators and caregivers. Many personal care homes have limited medical staff, so our pharmacy steps in to provide guidance and easy-to-use medication systems. We deliver residents’ medications in organized monthly blister packs or planners, reducing the risk of missed doses. Our pharmacists review medication profiles for each resident and can advise on over-the-counter products or changes in therapy.

We also coordinate with each resident’s physicians to manage refills and renewals proactively. With our

reliable service and clear communication, personal care home operators can be confident that their residents’ pharmaceutical needs are handled safely and cost-effectively.

Independent Living Communities

Who they are

Senior living communities or retirement complexes where residents live independently but may take medications for chronic conditions, and can benefit from pharmacy services like home delivery or medication packaging.

How we help

For independent living residents, maintaining independence is key – and we assist by making medication management hassle-free. We offer personalized medication delivery directly to residents within independent living communities, saving them trips to a pharmacy. We can package medications in convenient dose packs or easy-open bottles according to the resident’s preference. Our pharmacists are just a phone call away to answer questions, and we provide periodic medication reviews upon request to catch any issues (which family members and physicians appreciate). By partnering with community management, we can even host informational sessions or “brown bag” medication check-ups for residents.

Our goal is to help independent seniors remain safe with their medications while lightening the load on

community staff and family caregivers.

Comprehensive Pharmacy Services

We offer a full suite of long-term care pharmacy services tailored to your facility’s needs. From accurate medication dispensing and timely delivery to medication management and consulting, our focus is on improving outcomes while controlling costs. We also provide flexible packaging solutions to suit your workflow, ensuring each dose is administered safely and easily.